Vehicle recall R/2020/359

DS3 Crossback recall: The urea injector may block and lead to nox emissions out of regulatory limits

DVSA recall R/2020/359 names the DS3 Crossback. It was launched 2 December 2020. It covers vehicles built 1 October 2019 to 6 October 2020.

Recall data updated 22 September 2026

Recall: R/2020/359
Launched: 2 December 2020
Issued by: CITROEN
Manufacturer reference: HKH
Vehicles: 168 across the lines below

What can go wrong

On affected vehicles there may be a defect in the operation of the urea injector which may become blocked leading to NOx emissions exceeding regulatory limits.

The fix

Update the ECU software to avoid the blockage of the urea injector

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
Model	Built	Vehicles
DS3 Crossback	1 October 2019 to 6 October 2020	168

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2020/037 The routing of the rear brake pipes may not conform to specification 12 February 2020, DS3 Crossback
R/2022/202 The high voltage harness fitted might not be to correct specification 13 July 2022, DS3 Crossback, Citroen Dispatch, Citroen Spacetourer and others
R/2023/010 There is an error in the software calibration of the traction battery control unit which could result in a loss of propulsion when driving. 17 January 2023, Citroen Berlingo, DS3 Crossback, Citroen C4
R/2023/142 On affected vehicles the AC compressor stator wiring could develop a fault leading to current loss inside the AC compressor that could result in a vehicle powertrain shutdown when driving. 9 May 2023, DS3 Crossback
R/2023/166 A fuel pipe could develop a leak in the engine compartment which could lead to a risk of a vehicle fire. 7 June 2023, DS3 Crossback
R/2024/137 Cross carline Engine software 13 March 2024, DS3 Crossback

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources