Vehicle recall R/2020/124

Audi Q7 recall: The function of the locking mechanism on the front head restraints may be impaired

DVSA recall R/2020/124 names the Audi Q7. It was launched 28 April 2020. It covers vehicles built 1 July 2019 to 30 September 2019.

Recall data updated 22 September 2026

Recall: R/2020/124
Launched: 28 April 2020
Issued by: AUDI
Manufacturer reference: 72K3
Vehicles: 130 across the lines below

What can go wrong

The function of the locking mechanism on the front head restraints may be impaired.

The fix

The front head restraints must be replaced on the affected vehicles

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
Model	Built	Vehicles
Audi Q7	1 July 2019 to 30 September 2019	130

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2020/135 Gear oil may escape due to a faulty welded joint on the gearbox oil line 19 May 2020, Audi Q7, Audi A8, Audi Q8
R/2020/075 Bolted connection between steering shaft and steering rack may come loose 18 March 2020, Audi Q8, Audi Q7
R/2020/056 In the event of an accident the air duct component in the curtain airbag could detach 26 February 2020, Audi Q7
R/2019/395 Overheating can occur in the area of the interior mirror on the windscreen 19 November 2019, Audi Q7
R/2020/372 Faulty crash sensors for airbag/restraint systems may have been fitted in both of the front doors 8 December 2020, Audi A6, Audi Q7, Audi RS6
R/2021/236 Rear axle suspension links nuts do not meet specifications 25 June 2021, Audi A6, Audi Q8, Audi A8 and others

Found one you might buy?

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources