Vehicle recall R/2019/296

Citroen Dispatch recall: On the affected vehicles it is possible that a crack could develop over time on the counterweight

DVSA recall R/2019/296 names the Citroen Dispatch. It was launched 2 September 2019. It covers vehicles built 25 February 2014 to 29 March 2016.

Recall data updated 22 September 2026

Recall: R/2019/296
Launched: 2 September 2019
Issued by: CITROEN
Manufacturer reference: GQY
Vehicles: 792 across the lines below

What can go wrong

DVSA summary. On the affected vehicles it is possible that a crack could develop over time on the counterweight supports located under the rear floor

Counterweight could become detached and fall from the vehicle

The fix

Add two new fixings for each counterweight

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
Model	Built	Vehicles
Citroen Dispatch (DISPATCH III)	25 February 2014 to 29 March 2016	792

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2019/257 If the front centre passenger seating position is occupied the front outer passenger seat belt could release 15 August 2019, Citroen Spacetourer, Citroen Dispatch
R/2019/145 Front suspension may not be to correct specification 9 May 2019, Citroen Dispatch, Citroen Spacetourer
R/2019/430 Certain seals in the front wheel arches may not be correct to specification 5 February 2020, Citroen Dispatch, Citroen Spacetourer
R/2020/077 The tightening of the rear suspension fixings may not be to specification 30 March 2020, Citroen Dispatch, Citroen Spacetourer
R/2020/069 Possible non conformity of seals in front wheel arches could lead to water ingress into certain electronic units 30 March 2020, Citroen Dispatch, Citroen Spacetourer
R/2019/437 One or more fixations of the seatbelts lower bolts may not be tightened correctly 30 March 2020, Citroen Spacetourer, Citroen Dispatch

Found one you might buy?

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources