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Vehicle recall R/2017/347

Volkswagen Polo and Volkswagen Up recall: Towing eye in the vehicle tool kit may detach during use

DVSA recall R/2017/347 names the Volkswagen Polo and Volkswagen Up. It was launched 21 December 2017. It covers vehicles built 1 October 2015 to 31 July 2017.

Recall data updated

Recall
R/2017/347
Launched
21 December 2017
Issued by
VW
Manufacturer reference
50D9
Vehicles
DVSA lists 110,001 on each model line

What can go wrong

The welding of the towing eye in the vehicle tool kit may not be to specification. As a result the weld on the eye may fail during use causing loss of propulsion and the towrope with the attached eye can potentially cause property damage and personal injury.

The fix

Recall the vehicles that are likely to be affected and replace the towing eye in the vehicle tool kit.

Models and build dates

As listed in the DVSA recall file. DVSA lists the same vehicle number on each line: 110,001. It may be a figure per line or for the whole recall.
ModelBuiltVehicles
Volkswagen Polo1 October 2015 to 31 July 2017110,001
Volkswagen Up1 October 2015 to 31 July 2017110,001
Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

  • R/2017/079 Airbag/belt tensioners may not trigger in event of an accident 22 March 2017, Volkswagen Scirocco, Volkswagen Transporter, Volkswagen Crafter and others
  • R/2018/142 The left rear seat belt double buckle may unfasten involuntarily 26 November 2018, Volkswagen Polo
  • R/2019/037 The adjusted handbrake lever travel for parking the vehicle can increase 4 February 2019, Volkswagen Polo
  • R/2016/221 Panoramic sunroof may detach 9 September 2016, Volkswagen Up
  • R/2016/145 Child lock may disengage 23 June 2016, Volkswagen Up, Volkswagen Polo, Volkswagen Tiguan and others
  • R/2019/261 The housing bolts on the camshelf adjuster may come loose 9 August 2019, Volkswagen Polo, Volkswagen Golf

More on these models

Found one you might buy?

A recall is one part of the picture. See how often it fails its MOT at each age, or what the VetTheCar Buying Report tells you about a specific car.

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources