Common problems

Toyota Hiace suspension problems

How often MOT testers find suspension faults on the Toyota Hiace at each age, against all cars of the same age, and which items come up most. From 55,241 DVSA MOT tests taken 2022 to 2025.

MOT data updated 28 September 2026

At 17 years, the most tested age

Suspension fails per 100 MOTs (n=6,492)12.2

All cars at 17 years (n=4,040,458)17.2

Suspension advisories and minor defects per 100 MOTs (n=6,492)37.7

All cars, same age (n=4,040,458)34.7

What stands out

At 17 years, 12.2 of every 100 MOTs of the Toyota Hiace found a suspension fail (n=6,492), against 17.2 for all cars of that age (n=4,040,458).
It is above the all-car rate at 5 of the 14 ages with at least 1,000 tests.
The gap is widest at 13 years: 7.9 per 100 MOTs against 14.9 for all cars.
The suspension fail item recorded most often at 17 years: component mounting prescribed areas: prescribed area excessively corroded significantly reducing structural strength, on 4.5 per 100 MOTs.
The most common suspension advisory or minor defect: wheel bearings: has slight play, on 8.5 per 100 MOTs.

Suspension fails by age

Solid line: this model. Dashed line: all cars at the same age.

Toyota Hiace: suspension fails and advisories per 100 MOTs, by age, against all cars. Ages with fewer than 1,000 tests are not shown.
Age	Tests (n)	Fails	All cars	Advisories	All cars
12 years	1,773	7.3	13.4	26.7	24.9
13 years	2,660	7.9	14.9	27.7	27.9
14 years	4,205	9.2	16.0	29.3	30.4
15 years	5,654	9.7	16.7	33.5	32.3
16 years	6,239	10.9	17.1	34.6	33.7
17 years	6,492	12.2	17.2	37.7	34.7
18 years	5,926	13.3	17.2	39.1	35.3
19 years	5,011	16.1	16.9	41.7	35.4
20 years	4,262	15.6	16.5	43.6	35.2
21 years	3,665	16.8	15.9	46.5	35.0
22 years	3,119	18.5	15.2	45.9	34.4
23 years	2,532	16.7	14.5	48.5	33.8
24 years	2,117	18.4	13.5	47.8	32.5
25 years	1,586	17.8	12.8	47.1	31.5

Suspension fail items at 17 years

Suspension fail items on the Toyota Hiace at 17 years (n=6,492), per 100 MOTs, with all cars at the same age (n=4,040,458).
Item	Per 100 MOTs	All cars	Typical repair (estimate)
Component mounting prescribed areas: prescribed area excessively corroded significantly reducing structural strength	4.5	1.9
Linkage pins and bushes: pin or bush excessively worn	2.6	0.2
Shock absorbers: has an excessively worn bush	1.2	0.2	£122 to £484 per axle (pair) (rough guide)
Suspension ball joint worn	1.1	2.4	£75 to £237 per side (rough guide)
Wheel bearings: has excessive play	0.7	0.4	£103 to £276 per wheel (rough guide)

Suspension advisories and minor defects at 17 years

Advisories and minor defects are recorded, but the car still passes. Across all cars, a part with an advisory or minor defect failed at the next MOT 5.5 times in 100 (n=88,666,940 pairs of consecutive MOTs), against 0.3 times in 100 when the same part had none (n=12,936,860,350).

Suspension advisories and minor defects on the Toyota Hiace at 17 years (n=6,492), per 100 MOTs, with all cars at the same age (n=4,040,458).
Item	Per 100 MOTs	All cars	If it needs replacing (estimate)
Wheel bearings: has slight play	8.5	1.1	£103 to £276 per wheel (rough guide)
Linkage pins and bushes: pin or bush worn but not resulting in excessive movement	8.1	0.9
Coil spring: corroded	7.5	7.5
Component mounting prescribed areas: prescribed area is corroded but not considered excessive	5.7	2.4
Suspension arm: corroded but not seriously weakened	5.4	2.7	£92 to £237 per arm (rough guide)
Suspension arm ball joint: ball joint has slight play	3.9	2.5	£75 to £237 per side (rough guide)
Shock absorbers: has a slightly worn bush	3.5	0.6	£122 to £484 per axle (pair) (rough guide)
Suspension arm ball joint dust cover: ball joint dust cover severely deteriorated	2.5	1.9
Suspension arm pins and bushes: pin or bush worn but not resulting in excessive movement	2.1	8.7	£92 to £237 per arm (rough guide)

Repair estimates are a guide for an independent garage: labour at the national median local garage rate (median £78 an hour from 65 garages, ONS price quotes) times estimated labour hours, plus a parts band. Labour hours and most parts bands are estimates, not quotes, and prices vary by model, engine and region. A warning light fault shows the cost of the diagnosis only.

What to check on a viewing

On the Toyota Hiace, the suspension items testers fail most are component mounting prescribed areas: prescribed area excessively corroded significantly reducing structural strength; linkage pins and bushes: pin or bush excessively worn; shock absorbers: has an excessively worn bush.

Listen for knocks or clonks over speed bumps and rough roads on the test drive.
Push down hard on each corner: the car should settle at once rather than keep bouncing.
Look behind the wheels for broken or heavily rusted coil springs and split rubber bushes.
Check that the car sits level and that no tyre is worn on one edge only.

Ask for the car's MOT history: a suspension advisory that repeats from year to year has not been fixed. GOV.UK MOT history.

Questions

What are the common suspension problems on the Toyota Hiace?

At 17 years (6,492 MOTs), the suspension fail items testers record most often are component mounting prescribed areas: prescribed area excessively corroded significantly reducing structural strength (4.5 per 100 MOTs), linkage pins and bushes: pin or bush excessively worn (2.6 per 100 MOTs), shock absorbers: has an excessively worn bush (1.2 per 100 MOTs). The most common suspension advisories or minor defects are wheel bearings: has slight play (8.5) and linkage pins and bushes: pin or bush worn but not resulting in excessive movement (8.1).

Does the Toyota Hiace have more suspension problems than other cars?

At 17 years it has 12.2 suspension fails per 100 MOTs against 17.2 for all cars of the same age (5.0 fewer). It is above the all-car rate at 5 of the 14 ages with enough tests.

What does a suspension repair cost on the Toyota Hiace?

For shock absorbers: has an excessively worn bush, an independent garage estimate is £122 to £484 per axle (pair) (rough guide). This is a guide built from the national median garage labour rate and estimated labour hours, not a quote.

Suspension problems on other Toyota models

Read this with care. A fail rate is not a measure of build quality. How far cars are driven, how they are used and how well owners maintain them all change it, and wear items such as tyres and brake pads are common fails. Compare a model only with cars of the same age. Methodology and limits.

The all cars figures cover all class 4 vehicles (cars and light vans) tested at the same age.

Looking at a Toyota Hiace?

These figures describe the model, not the car in front of you. Found one you might buy? See what the VetTheCar Buying Report covers, or use the tools that work without a registration.

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Repair estimates: ONS consumer price quotes for local garage labour (09/2025 to 08/2026), the MOT inspection manual for defect wording, and estimated labour hours and parts bands. Not affiliated with or endorsed by ONS.

Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA anonymised MOT test data, class 4 normal MOT tests, 2022 to 2025. MOT data updated 28 September 2026.

Not affiliated with or endorsed by DVSA. How we calculate these figures · Data sources